IPSWICH scored double gold at the 2013 Queensland Tourism Awards held last Friday night in Brisbane.

The annual awards recognise outstanding achievements in tourism including operators, attractions, events, accommodation, marketing and tourism and visitor information services.  Mayor Paul Pisasale said the gold award was won in the categories of Visitor Information and Services and Outstanding Contribution by a Volunteer or Volunteer Group confirmed Ipswich as the best in the state in both categories.  “This is a tremendous result for our city. Congratulations to the team at the Visitor Information Centre which includes all our wonderful volunteers.

“The centre continues to raise the bar in terms of customer service and knowledge of local attractions. “I’m confident this double gold win would not be possible without the dedicated team of 30 passionate volunteers who put their heart and soul into promoting Ipswich,” Cr Pisasale said.

 Tourism and Libraries chairperson Cr David Pahlke was equally thrilled with the result and accepted the awards on behalf of Ipswich City Council.  “The 2013 Queensland Tourism Awards are open to all operators across the state. These two gold awards recognise the collective efforts of volunteers who contributed 7,630 hours towards the success of the Ipswich Visitor Information Centre.  “We have continued to work at being the best and to reinforce the value of tourism to Ipswich and the region.

“The centre is more than just a building. I want to thank our small but passionate tourism team and our volunteers who are always looking at new ways to provide information and excellent service to the growing number of visitors to Ipswich and the region.”  The Ipswich Visitor Information Centre is open seven days and located at the entrance to Ipswich Central on Queen Victoria Parade.  Cr Pahlke also congratulated The Workshops Rail Museum which picked up two silver awards, one each in the Heritage and Cultural Tourism and Tourist Attraction categories.

 OUR  THANKS  TO ICC Staff  Janet  Hewitt  Tourism Manager and  Michael Williams  and  Victoria  Nugent  and  Wade Curtis

 The full list of 2013 winners is available at http://www.queenslandtourismawards.com.au/results/2013-winners

Volunteers: THE VOLLIES – Couldn’t do it without the Vollies

· This award acknowledges the passion and pride of our 30 volunteers at the Ipswich Visitor Information Centre.

· Collectively, they contributed 7,630 hours in 2012-13 and we couldn’t run our Visitor Information Centre and our other visitor programs without their enthusiasm dedication and passion.

· They are waiting by their mobile phones for a text message about tonight’s results and I know they are all going to be thrilled with the recognition of this well-deserved Award.

Visitor Information and Services:

· Receiving this award is a great honour.

· I know how much effort goes into preparing a submission for the Tourism Awards and want to congratulate all the other finalists in this category.

  • Visitor Information and Services are more than just the physical facility of a Visitor Information Centre – even though ours is really great – and I want to acknowledge the small but passionate tourism team (who are with me on the stage) and our volunteers who are always looking at new ways to provide information and excellent servicesto our growing number of visitors to the City of Ipswich.



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