The annual awards recognise outstanding achievements in tourism including operators, attractions, events, accommodation, marketing and tourism and visitor information services. Mayor Paul Pisasale said the gold award was won in the categories of Visitor Information and Services and Outstanding Contribution by a Volunteer or Volunteer Group confirmed Ipswich as the best in the state in both categories. “This is a tremendous result for our city. Congratulations to the team at the Visitor Information Centre which includes all our wonderful volunteers.
“The centre continues to raise the bar in terms of customer service and knowledge of local attractions. “I’m confident this double gold win would not be possible without the dedicated team of 30 passionate volunteers who put their heart and soul into promoting Ipswich,” Cr Pisasale said.
“The centre is more than just a building. I want to thank our small but passionate tourism team and our volunteers who are always looking at new ways to provide information and excellent service to the growing number of visitors to Ipswich and the region.” The Ipswich Visitor Information Centre is open seven days and located at the entrance to Ipswich Central on Queen Victoria Parade. Cr Pahlke also congratulated The Workshops Rail Museum which picked up two silver awards, one each in the Heritage and Cultural Tourism and Tourist Attraction categories.
- Visitor Information and Services are more than just the physical facility of a Visitor Information Centre – even though ours is really great – and I want to acknowledge the small but passionate tourism team (who are with me on the stage) and our volunteers who are always looking at new ways to provide information and excellent servicesto our growing number of visitors to the City of Ipswich.